WWL offers its deepest sympathy and support to everyone impacted by the devastation of Hurricane Harvey and hopes for a quick recovery in the region. WWL has full confidence our customers, colleagues and partners will pull together and overcome the tremendous adversity in the days ahead.
WWL’s local team in Galveston has focused on resuming operations in Galveston despite incredibly stressful and volatile conditions. WWL’s Galveston office has full power and all computer systems are operational. We are open today [Friday, Sept. 1] for pickups and will be fully operational on Tuesday, September 5.
WWL concluded its preliminary assessment phase in preparation for a phased opening and is pleased to say that there is no evidence of tide marks, water damage, or damage from wind-blown debris to any cargoes stored on the dock. All indications were that no damages were sustained as a result of the hurricane.
Damage has been limited thanks to the hard work, dedication of our customers and preparation from the Galveston operations and terminal teams. Credit is also due for the collaborative efforts across operations and commercial teams for executing contingency plans and for keeping customers informed. Where possible, vessels were rerouted to other ports and cargo was picked up by customers, or moved to higher grounds within the terminal. All of this was done with the customers’ interests in mind to minimize potential damages or delays.
Due to the flooding in Houston, Tx caused by hurricane Harvey, the Galveston terminal remains closed. At this time individual cargo cannot be inspected for damages until the Galveston terminal re-opens. Once the Terminal opens we will let everyone know.
All vessel schedules are up-to-date on in the schedule app and you may also contact your respective customer care office if needed.
You can also stay updated on the Port of Galveston web site: http://www.portofgalveston.com/AlertCenter.aspx
We appreciate your patience in this matter.