Wallenius Wilhelmsen Logistics - Customer Centre

Customer centre

The Customer Service Centre is a collection of tools, applications and information that is designed to assist you in your business transactions with Wallenius Wilhelmsen Logistics. The Customer Service Centre will be continuously developed to meet your business needs.


Customer centre - Schedules Search for vessels and their updated schedules by vessel, voyage, port or trade route and/or subscription to Wallenius Wilhelmsen Logistics' schedules.

Booking Request  

Customer centre - Booking request Enter details of your cargo and service request and a customer service officer will attend to your request.

Track & Trace  

Customer centre - Track and trace Check the status of your cargo using our Track & Trace application. Instantly obtain status and location information of your cargo.

Web Shipping Instructions (WEBSI)  

Customer centre - WEBSI Click here to Sign Up or Submit your shipping instructions online and to Print/View your completed Wallenius Wilhelmsen Logistics bills of lading .

Rate Request  

Customer centre - Rate request Enter details of your cargo and service request and we will send you a rate offer

Supply Chain Visibility  

Customer centre - Supply chain visibility Access information on the progress of your supply chain.

Advanced Track & Trace  

Customer centre - Advanced Track and trace Perform advanced searches using multiple criteria, save queries for future use, and export results to Excel and PDF with an Advanced Track & Trace subscription.

Web Notice of Arrival  

Customer centre - WEBNOA Click here to Sign up to access and print your Notice of Arrival on-line.
If you have any suggestions for improvements, please feel free to email us. [contact]
Customer centre

WWL shipping guide


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