Toyota Logistics Services (TLS) recently awarded WWL and its Vehicle Services Americas (VSA) division with the “Customer Service Excellence Award” for 2014. Vice President of TLS Mickey Sakai, and Lee Hopgood, TLS Senior Manager, presented the award at the annual Logistics Partners meeting, which is attended by all TLS executives and service providers, such as ocean carriers, processors, truckers and rail-service providers.
WWL earned the award for the Toyota units processed and exported from Savannah, Georgia, to Oceania. The WWL team receives the Toyota cars via rail in port of Savannah, processes them and hand over the cars to WWL vessels bound for Oceania. WWL won the award for both ocean and processing services and was chosen over 13 other ocean carriers and eight processors.
“This award is a testament to the true ‘Teaming and Collaboration’ – one of WWL’s core values – and how WWL teams work together to create value in handovers between processing and ocean transport,”
says Rich Heintzelman, WWL Head of Commercial for the Atlantic West.